Cancellation policy

SUBSCRIPTION & CANCELLATION POLICY

At True Control Health, we believe you should be in full control of your subscription — no tricks, no hidden terms.

HOW YOUR SUBSCRIPTION WORKS When you subscribe to True Control Health Bladder Support, you'll receive your chosen supply automatically on a recurring basis at your selected frequency. Your subscription price is locked in at the rate you signed up for.

CANCELLING YOUR SUBSCRIPTION You can cancel your subscription at any time — there are no minimum terms or cancellation fees. To avoid being charged for your next order, please cancel at least 24 hours before your next renewal date.

HOW TO CANCEL You can cancel easily through your Customer Account Portal by logging in at truecontrolhealth.co.uk, or by emailing us at support@truecontrolhealth.co.uk and we'll take care of it for you within 24 hours.

PAUSING YOUR SUBSCRIPTION If you'd like to take a break rather than cancel, you can pause your subscription through your Customer Account Portal.

CHANGES TO YOUR SUBSCRIPTION You can update your delivery frequency, shipping address, or payment method at any time through your Customer Account Portal.

REFUNDS If you have been charged for a renewal you did not intend, please contact us at support@truecontrolhealth.co.uk within 7 days and we will do our best to resolve it for you.

CONTACT US For any subscription queries, please reach out to us at support@truecontrolhealth.co.uk. We aim to respond within 24 hours.